Terms | Conditions

  • Exclusion dates apply. Please refer to clause 3 in the attached terms and conditions
  • Minimum two night stay over weekends (Friday & Saturday) 
  • 1 complimentary game drive is included per person per night’s stay. Please refer to Wildlife Activities page for further information.

Terms & Conditions

  • All bookings are subject to availability.
  • Rates quoted are per room per night inclusive of VAT, Dinner, Bed, Breakfast and one complimentary game drive per nights stay.
  • Rooms will be kept until 18:00 on day of arrival unless otherwise assured or guaranteed.
  • Check-in is after 14:00 and check-out is before 10:00.
  • Rates may be subject to change.
  • The rate for day use will be the single room rate, but the room must be vacated prior to 17h00, and is subject to availability.

Cancellation Policy per Booking

Rooms will be kept until 18h00 on day of arrival unless otherwise assured or guaranteed.

  •  Full pre-payment of the accommodation amount is required in order to secure your booking.
  •  Check-in is from 14h00 and check-out is by 10h00.
  •  Cancellation Policy per Booking:
  •   a. Cancellations – for two or less rooms – within 48 hours prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.
  •   b. Cancellations – for three to nine rooms – within seven days prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.
  •   c. Cancellations – ten rooms or more – tour cancellation policy in 1 above will apply.
  •  Guaranteed reservations i.e in respect of which full payment has been received or alternative guarantees are in place with extended payment facilities at the hotel, will be held for first night only, after which the accommodation will be released if not taken up by then.

Children Policy

Dinner Bed and Breakfast rate 

  • Children aged 12 years and younger (maximum two children per room) will be accommodated free of charge on a dinner, bed and breakfast basis including one game drive, if sharing with one or two adults. 
  • Children aged 13-17 years will be accommodated free of charge on a room only basis and will be charged R540.00 per child per day for breakfast, dinner and one game drive, if sharing with one or two adults.

Full Board rate 

  • Children aged 12 years and younger (maximum two children per room) will be accommodated free of charge on a full board basis inclusive of dinner, bed, breakfast, lunch and two game drives per day, if sharing with one or two adults. 
  • Children aged 13-17 years will be accommodated free of charge on a room only basis and will be charged R910.00 per child per day for breakfast, lunch, dinner and two game drives, if sharing with one or two adults.

Terms & Conditions exclusive to Kwa Maritane Bush Lodge and Bakubung Bush Lodge

  • Bakubung Bush Lodge - Children can only be accommodated in a Standard room if sharing with one or two adults.
  • Exclusion dates apply. Please refer to clause 3 in the attached terms and conditions.
  • Minimum two night stay over weekends (Friday & Saturday).

CHILDREN’S ACTIVITY PROGRAMS

Junior Rangers

  • Legacy Junior Rangers program is available for all children aged 6-12 years. Activities are geared around natural resource protection, environmental education and responsible recreation offering a special opportunity to explore the Pilanesberg National Park. 
  • The Junior Rangers Program is available at a small additional cost to parents and usually takes 2 days to complete. On completion of the program, children will be including in a graduation ceremony and will be given a certificate and badges for activities completed.

WILDLIFE ACTIVITIES

Game Drives

  • Additional game drives are charged at R490.00 per adult / R250.00 per child between the ages of 0-17 years

Game Drives last approximately 3 hours, depending on weather conditions and animal sightings in the Park.

Bush Braai

  • Bush braais are held (weather permitting) every Wednesday and Saturday night. 
  • If you would like to book a bush braai on an alternative night, a minimum of 30 people is required. 
  • If numbers drop below 30, the full rate for 30 people will be charged.
    Prices may be subject to change. Non-residential rates available on request.

HONEYMOON ADDED VALUE OFFERS

  • Allocation of a room with a King Size bed
  • Bottle of Sparkling wine & a platter of chocolate dipped fruits (strawberries when available) with a personalized note from the GM
  • Complimentary Late Departure (Subject to availability)
  • VIP Turndown on day of arrival