Terms & Conditions
22 Jan 2018- Details
- Written by Csaba Borzon
- TOMSA Levy included in rates
- Rates are per night
- Rates are quoted in ZAR unless otherwise indicated DBB
- Rates are inclusive of VAT at 15%
- Rates are subject to availability
Chalets and Bush Chalets
Rates Include:
- Accommodation
- Tea / Coffee & Rusks before Morning Activity
- Morning Activity, drink included
- Full English & Continental Breakfast
- Afternoon Activity, drink included
- Four Course Dinner
- VAT at 15%, subject to government change
Activities that are included range between the following:
- Game Drives
- Boat Cruises
- Bush Walks
- Canoe Trips
Rates Exclude:
- All drinks from the bar
- Items from the curio shop
- Gratuities for staff
- A la Carte Lunch Menu - Price list on Request
- Clay Pigeon Shooting and Segway Safari, bookings can be made and pre-paid on check-in
Child Policy:
- Children under 12 years of age can be accommodated with parents in a bush chalet.
- 0 - 2 years of age Complimentary when sharing with full paying adults.
- 2 - 11 years of age Pay published child rate. A maximum of two children under 12 years can share with parents in a bush chalet on a sleeper couch.
- 12 years and older Considered as adults and accommodated in their own rooms. Pay full adult rates.
- Children of all ages are welcome.
Luxury Self Catering Villas
Rate Includes:
- Accommodation
- Tea / Coffee in room
- Daily Cleaning Service
- VAT
Rate Excludes:
- Food, drinks, snacks, condiments – The lodge is fully self-catering
- Activities
Payment
All reservations booked 60
days or more in advance must be confirmed with a 50% deposit payment on
confirmation.
The remaining 50% of the total quote payable is required 28 days prior
to arrival.
- Check in time: from 14h00
- Check out time: 10h00
- Late check-outs will be subject to a R500 an hour (or part thereof) surcharge
- Cancellations will only be accepted in writing
- 28 days or less prior to arrival a 100% cancellation fee will apply.
- No-shows will be charged full cancellation fees for the duration of the booking.
- A 10% admin fee will be retained for cancellations made after the card has been charged.
Deposit Policy
- For all bookings made within 30 days of travel
- Full payment Is required within 48 hours of your booking. This payment can be made via bank transfer or credit card (Master/Visa).
- For all bookings made more than 30 days of travel
- A 50% deposit Is required within 48 hours of your booking and the balance 30 days prior to arrival. This payment can be made via bank transfer or credit card (Master/Visa).
- No pets allowed
- No smoking policy applies
- Swimming towels are provided
- Includes bed, dinner and breakfast daily
- Includes two activities per person per day
- Each chalet consists of 2 twin beds that can be combined as a king-size bed and en suite bathroom with a shower
- Sleeps a maximum of 2 adults
- Each bush chalet consists of 2 twin beds that can be combined as a king-size bed and two en suite bathrooms equipped with a bath and a shower
- Double sleeper couch
- Sleeps a maximum of 2 adults and 2 children under 16
- Elands River Game Reserve
- Conference facilities
- Parking
- Babysitting (on request)
- Kids Programme
- Bar
- Boma dining
- Restaurants (buffet and à la carte)
- Laundry service
- Pool(s)
- Recreation and games
- Shop
- Spa facilities
- Team building
- Wedding venue
- Unlimited free Wi-Fi